Visitor Information

Tickets

How do I get tickets?

Visit us in person, call our Box Office at 250-385-6815 or buy your tickets online. Either way we will get you the best seats possible – our theatres are small and no seat is farther than 8 meters (25 feet) from the stage. There are no extra service fees whichever way you buy.

The Belfry accepts Visa, Mastercard, and American Express for online, telephone, or in-person purchases, as well as Interac, cheques (please make payable to the Belfry Theatre), and cash when booking in-person.

What are the Box Office hours?

June & July: Monday – Friday, 10am to 4pm

August to May: When we are in performance our Box Office is open Monday – 9:30 am to 5 pm / Tuesday to Thursday – 9:30 am to 6:30 pm / Friday and Saturday – 9:30 am to 7 pm.  On non-performance weeks, the Box Office is open Monday to Friday 9:30am – 5pm.

We also open 1 hour prior to any ticketed performance, for in-person sales and pick-ups to that performance only.

What should I wear?

We’re casual. While you can dress up if you wish, there’s no need to at the Belfry. Like the song says, we love you just the way you are.

What if I buy tickets but can’t go?

Tickets are non-refundable but may be exchanged for another performance (within that production and subject to availability) providing they are received at the Box Office (in person, by mail, fax or email) at least 24 hours prior to the performance for which they were issued. Exchanges are $1 per ticket (free for season ticket holders). If exchanging for a higher-priced ticket, you will be asked to pay the difference.

How can I get deals and discounts?

Our ticket prices are amongst the lowest in the country. If you are a student we offer 50% off most performances.

Buy at least five (5) days before the start of the run of our Mainstage Series shows, and you’ll save $5.00 off our Friday and Saturday performances. If you book for the first weekend of the run, you can get prime section seats at mid-range prices.

When we do offer discounts you can find out about them by signing up for our e-newsletter or following us on Facebook, Instagram or Twitter.

What are previews?

Tuesday and Wednesday Previews are the customary performance period at the very start of a show’s run, before the critics have been invited to see it. Ticket prices are reduced for these shows as we make refinements to shows in our previews, though what you see on the stage during that period will not be markedly different from what the critics see.

At the show

When should I arrive?

Doors typically open for seating about 30 minutes before the “curtain” (while we don’t have a curtain –“curtain” is theatre jargon for “start of the show”). If you’ve ordered your tickets by phone or online and you haven’t had them mailed to you in advance, you’ll pick them up at the Box Office just before you enter.

Can I get food or drink at the theatre?

You bet. Anything you buy at our concession / bar you can take into the theatre – including beer, cider and wine.

Please don’t bring in anything you’ve bought outside the theatre – it can be noisy and / or smelly and we’ll make you share.

After the show–now what?

Have a drink or a dessert, of course – then go tell all your friends and encourage them to get out and see more theatre!

Following select performances we offer Afterplay – an opportunity to have a facilitated conversation with fellow audience members about the play you’ve just seen.

Audience Advisories / Running Times

The Box Office will let you know if there is strong language, mature subject matter or extreme technical effects (strobe lights, fog) in the show. Please look for signs at the entrances to the theatre. Advisories and running times are available at the Box Office as of the first preview.

Latecomers and Re-admission

The Director of each production designates moments in the show when the seating of latecomers will cause the least amount of distraction for actors and audience members. Should you leave the theatre, our House Manager will reseat you during one of these breaks.

Theatre Spaces

We have two theatres in the building – our 274 seat Stewart Mainstage Theatre and our 90 seat BMO Studio Theatre. Both spaces are wheelchair accessible.

Wheelchair Access

The Belfry is fully wheelchair accessible, including a wheelchair accessible washroom. As space within the theatres is limited, we ask you to book wheelchair seating in advance. Please let us know if you have an attendant with whom you wish to sit.

Hearing Assistance Devices

Yes, we have free headsets. You can get a headset when you collect your tickets – just visit our Front of House Office beside the Box Office.

Gender Inclusive Washrooms

We have three gender inclusive washrooms in the building – one is just past the women’s washroom in the lobby and the other two are on our lower level – just past the men’s washrooms.

Guide and Companion Dogs

Guide and medically required companion dogs are welcome in the theatre. For audience safety and comfort you must inform us that you are bringing a dog when you book your tickets.

Children / Babes in Arms

The Belfry is proud to produce adult contemporary theatre. Our productions are not suitable for children 10 and under. Sorry, we do not admit babes in arms.

Childcare Matinees

We offer free professional childcare (for kids aged 3 to 10 years old) on select performances. Contact our Box Office for details or to make a booking.

Perfume and Cologne

Please refrain from wearing perfume and cologne when you come to the theatre. Some of our patrons are highly allergic to scents.

Recording Devices

No cameras or recording devices are permitted in the theatre.

Phones

When you take your seat in the theatre please turn your phone off or turn the ringer to silent.

Good to know

Our theatres are small and acoustically dynamic. Trust us, if you talk to your neighbour during a show, the actors on stage will hear you.

Social Media

Please no pictures or video in the theatre. Feel free to take pictures or selfies in the lobby and don’t forget to tag us @belfrytheatre #belfrytheatre.

Getting Here / Dining Here

How do I get to the Belfry?

Our street address is 1291 Gladstone Avenue, Victoria, BC. Scroll down for more information about getting to the Belfry, or you can download a map here.

View Google Map >>

Free Parking

You may park free of charge in the Victoria High School parking lot during any evening or weekend performance. During our weekday matinees, that parking lot is reserved, and your car will be towed. Please use the street parking indicated on the map.

If you park in zones marked “Residential” you will be ticketed. You can download a parking map here >>

Bus Service

The Belfry is serviced directly by the 22 Vic General / Hillside Centre Bus. Routes 1, 2, 10, 24, 25, 27 & 28 all stop within three blocks of the theatre. Routes 11 & 14 stop within five blocks of the theatre. You can plan your journey here >>

Taxis

If you need to call a taxi you’ll find a courtesy phone at the Box Office – just press 9 to get an outside line. There’s also a list of phone numbers for our local taxi companies if you wish to call a particular cab company.

Bicycles

There are a number of bike racks in the courtyard outside the theatre. The City of Victoria has published a Bike Network Map. You can get it here >>

Restaurants

There are five restaurants /cafes within metres of the theatre:

Fernwood Inn
1302 Gladstone Avenue
250-412-2001
Walking time /1 minute

Stage
1307 Gladstone Avenue
250-388-4222
Walking time /1 minute

Little June
1301 Gladstone Avenue
Walking time /1 minute

Fernwood Pizza Company
2009 Fernwood Road
778-430-4446
Walking time /1 minute

Mesa Familiar
1296 Gladstone Avenue
778-265-4725
Walking time /1 minute

We also recommend the following restaurants in the city:

Little Thai Place
1839 Cook Street
250-477-8900
Walking time / 10 minutes

Jones Bar-B-Q
1720 Cook Street
778-265-4227
Walking time / 10 minutes

Blue Crab Seafood House
146 Kingston Street
250-480-1999
Driving time /15 minutes

Heron Rock Bistro
435 Simcoe Street
250-383-1545
Driving time /15 minutes

Moxie’s Grill & Bar
1 – 1010 Yates Street
250-360-1660
Driving time / 5 minutes