Visitor Information

How do I get tickets?

You can call our Box Office at 250-385-6815 or buy your tickets online. Either way we will get you the best seats possible – our theatres are small and no seat is farther than 8 meters (25 feet) from the stage.

The Belfry accepts Visa, Mastercard, and American Express for online, telephone, or in-person purchases, as well as Interac, cheques (please make payable to the Belfry Theatre), and cash when booking in-person.

What are the Box Office hours?

When we are in performance our Box Office is open Monday – 9:30 am to 5 pm / Tuesday to Thursday – 9:30 am to 6:30 pm / Friday and Saturday – 9:30 am to 7 pm / Tuesday – Sunday one hour prior to curtain time for in person sales only. On non-performance weeks, the Box Office is open Monday to Friday 9:30am – 5pm.

What should I wear?

We’re casual. While you can if you wish, there’s no need to dress up for the Belfry. Like the song says, we love you just the way you are.

What if I buy tickets but can’t go?

Tickets are non-refundable but may be exchanged for another performance (within that production and subject to availability) providing they are received at the Box Office (in person, by mail, fax or email) at least 24 hours prior to the performance for which they were issued. Exchanges are $1 per ticket (free for season ticket holders). If exchanging for a higher-priced ticket, you will be asked to pay the difference.

Where can I find deals and discounts?

Our ticket prices are amongst the lowest in the country. If you are a student we offer 25% off (post secondary students) and 50% off (high school students) for most performances.

When we do offer discounts you can find out about them by signing up for our e-newsletter, facebook page or twitter feed.

When should I arrive?

Doors open about 30 minutes before the “curtain” (while we don’t have a curtain–“curtain” is theatre jargon for “start of the show”). If you’ve ordered your tickets by phone or online and you haven’t had them mailed to you in advance, you’ll pick them up at the box office just before you enter.

How do I get to the Belfry?

Our street address is 1291 Gladstone Avenue. Click here for more information about getting to the Belfry, or you can download a map here.

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What are previews?

Tuesday and Wednesday Previews are the customary performance period at the very start of a show’s run, before the critics have been invited to see it. Ticket prices are reduced for these shows as we make refinements to shows in our previews, though what you see on the stage during that period will not be markedly different from what the critics see.

Can I get food or drink at the theatre?

You bet. Anything you buy at our concession / bar you can take into the theatre – including beer, cider and wine.

Please don’t bring in anything you’ve bought outside the theatre – it can be noisy and / or smelly and we’ll make you share.

There are four restaurants / cafés within meters of the theatre.

After the show–now what?

Have a drink or a dessert, of course – then go tell all your friends and encourage them to get out and see more theatre!

Audience Advisories / Running Times

The Box Office will let you know if there is strong language, subject matter or extreme technical effects (strobe lights, fog) in the show. Please look for signs at the entrances to the theatre. Advisories and running times are available at the Box Office as of the first preview.

Latecomers and Re-admission

The Director of each production designates moments in the show when the seating of latecomers will cause the least amount of distraction for actors and audience members. Should you leave the theatre, our House Manager will reseat you during one of these breaks.

Wheelchair Access

The Belfry is fully wheelchair accessible, including a wheelchair accessible washroom. As space within the theatre is limited, we ask you to book wheelchair seating in advance. Please let us know if you have an attendant with whom you wish to sit.

Guide and Companion Dogs

Guide and medically required companion dogs are welcome in the theatre. For audience safety and comfort you must inform us that you are bringing a dog when you book your tickets.

Children / Babes in Arms

The Belfry is proud to produce adult contemporary theatre. Our productions are not suitable for children 10 and under. Sorry, we do not admit babes in arms.

Perfume and Cologne

Please refrain from using perfume and cologne when you come to the theatre. Some of our patrons are highly allergic to scents.

Recording Devices

No cameras or recording devices are permitted in the theatre.

Gift Certificates

Tickets to the Belfry make terrific Christmas, birthday or anniversary presents. Please contact the Box Office, and we will send you a certificate for any value. Your recipients can then select whatever production and dates they desire. You can buy gift certificates online.

Free Parking

You may park free of charge in the Victoria High School parking lot during any evening or weekend performance. During our weekday matinees, that parking lot is reserved, and your car will be towed. Please use the street parking indicated on the map.
If you park in zones marked “Residential” you will be ticketed. You can download a map here.

Bus Service

The Belfry is serviced directly by the 22 Haultain / Burnside Bus. Routes 1, 2, 10, 24, 25, 27 & 28 all stop within three blocks of the theatre. Routes 11 & 14 stop within five blocks of the theatre.

Bicycles

There are a number of bike racks in the courtyard outside the theatre.

Restaurants

There are four restaurants /cafes within metres of the theatre:

Fernwood Inn

1302 Gladstone Avenue

250-412-2001

Walking time /1 minute

Stage

1307 Gladstone Avenue

250-388-4222

Walking time /1 minute

Cornerstone Cafe

1301 Gladstone Avenue

250-381-1884

Walking time /1 minute

Mesa Familiar

1296 Gladstone Avenue

778-265-4725

Walking time /1 minute

We also recommend the following restaurants in the city:

Blue Crab Seafood House

146 Kingston Street

250-480-1999

Driving time /15 minutes

Heron Rock Bistro

435 Simcoe Street

250-383-1545

Driving time /15 minutes

Moxie’s Grill & Bar

1 – 1010 Yates Street

250-360-1660

Driving time / 5 minutes